RETURNS & EXCHANGES
We will gladly accept returns or exchanges on full priced items returned in their original unworn, unwashed condition with all tags intact for Store Credit only. Returns must be initiated within 7 days of date purchased or verified delivery date of online order.
- Shipping and handling charges are not refundable.
- All sale items are final sale and not eligible for return, exchange or store credit.
- We do not accept returns of swimwear and undergarments.
- All special orders are final sale. All trunk show orders are subject to original return policy.
- Online orders may be returned to any store location within the approved return window.
- Purchases made prior to sale markdowns are not eligible for a price adjustment.
- Promotional discounts cannot be applied to a “Final Sale” purchase.
- Promotional codes must be applied at time of checkout and cannot be retroactively applied.
YOUR RIGHT TO CONTROL HOW YOUR PERSONAL INFORMATION IS USED
You have the right to make requests regarding your personal information. You can:
- Review the personal information we have about you or request a copy of it
- Ask us to update or correct personal information if it is inaccurate
- Request that we delete your personal information
- Opt-out of sharing your personal information with third parties for some purposes
- Object to certain types of uses of your personal information
- Make choices about receiving email marketing
If you ask us to delete or stop using your personal information, we may not be able to honor that request if the information is required to process your payments or returns; fulfill your order; or comply with tax, audit or regulatory requirements.
To submit a request to access or delete your personal information, contact us to make any requests related to your personal information.
HOW WE USE YOUR INFORMATION
We use your personal information to provide you with our products and services and to operate our business. We often use the information we collect for multiple purposes. For example, if you make a purchase on our website, we collect several types of data from you and use it in multiple ways: First, we use your shipping address to make sure that our products arrive at your door. We may also use your contact information to send you a receipt of purchase. We may look at your experience on our website to make improvements to it and try to tailor it to your needs. We will also analyze the data you provide us and your behavior on our website to ensure that the activity is not fraudulent. Finally, we use your purchase information for other business-related purposes like accounting and financial reporting.
We may also combine information we collect from you with information we obtain from other sources. This may include your online and in-store purchase transactions and other interactions you have with us and our partners.
We often obtain your consent to use your information. But sometimes, obtaining your consent is not needed because we may use your information for our own legitimate interests, to fulfill a contract with you, or to comply with legal obligations imposed on us. For example, when you make purchases online, we process your information to fulfill our contractual obligations. When you visit our websites, we have a legitimate interest in using your browsing data to improve our site’s usability, and when you engage with us online, we have a legal obligation to ensure that you are not attempting to defraud, us or our customers.
TYPES OF INFORMATION WE COLLECT
We collect information about you such as your contact information, payment information, demographic information, shopping preferences and information about the devices you use to shop online.
HOW WE COLLECT YOUR INFORMATION
We collect information about you in a variety of different ways:
Information you provide to us, such as while making a purchase or signing up for a loyalty or rewards program.
Information we collect while you interact with our websites, mobile or other apps, social media sites, and other products and services. This often involves information about your device such as IP addresses and MAC addresses, as well as information collected through cookies.
Information we collect about you from other sources, such as credit card issuers and data analytics firms.
COOKIES AND SIMILAR TECHNOLOGIES
Cookies are little bits of computer code that collect data by tagging along with you while you browse. Most websites, including ours, wouldn’t work very well without certain cookies.They allow us to prevent crashes, display information, fix bugs, and ensure the security of our site (and your account). These types of cookies are often called “strictly necessary” cookies. Because they are needed for our site to work, we don’t provide you with an ability to opt-out of these cookies. But you can remove them by using your browser settings. Keep in mind that certain features of our site may not be available to you.
Some cookies provide important services but are not strictly necessary for our website to work. These cookies use information about your interactions with us so we can suggest clothes and special offers for you. If your shopping is interrupted, they remember where you left off and send you reminders that you truly deserve that new outfit. These reminders might be sent to you in an email, on social media or while you’re browsing another website or on another device. We think these cookies are useful and will make it easier for you to shop with us. But you might disagree. If so, you can tell us not to use certain cookies by using the opt-out tools we have placed on our e-commerce websites. These options vary by geographic region.